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Seminars & Conferences

 

Managing Everyday Conflicts - 1 Day

Conflict. We confront it everyday. We can’t ignore it. We can’t cover it up. We cannot allow it to go unchecked.

What we can do is learn how to apply a conflict management system, which will give you an indispensable tool for those improving crucial inter-personal capabilities that make you stand out as an excellent manager.

The inter-dependency of people and departments, and the scarcity of resources in most businesses, create opportunities for conflict to erupt.

This one-day course will give you the self-awareness, plus the attitude and skills, to manage/prevent conflict through “proactive” applications.

Details:Learn how to identify conflicts with in different groups, the pros and cons of conflict, assess your predominant conflict response,complete case studies to resolve work related issues and chart an eight step strategy to deal with conflict.


Results:
You will earn respect from colleagues and support staff, free-up your time,build and sustain relationships with newly acquired inter-personal skills, improve your job satisfaction and performance, and reduce overall tension and stress.

Cost: R2400 (VAT incl)


Business communication Skills - 2 Days

It is no accident that the outstanding leaders in business, industry, and government – in fact in all fields are excellent communicators. It is reasonable to assume that several times in our lives our ability to write and speak will make a difference in the advancement of our careers.

The formula to success is not necessarily all competence and knowledge. The formula is part competence and the rest the ability to articulate or write with competence.

This program is designed to provide participants in the organisation with the tools to communicate clearly and concisely, when speaking or writing,in order to achieve their purpose, with impact and influence.

Details:
Communicate to build rapport and achieve desired outcomes,Plan your PURPOSE/expected results, Business Writing Skills, Guide to Business grammar,Inverted Pyramid letter style,Report Writing,Be prepared for meetings,How to conduct different types of meetings, Present with Impact and Influence, Presentation structure model, Delivery – gestures, vocal variety, being on stage, How to create and use visual aids.

Results:
You will take responsibility for building rapport, Use writing and grammar that presents a dignified Image of the writer and the company, Write with Clarity and Purpose, Compile user-friendly reports, Improve productivity and morale at meetings,Use meetings as a powerful business tool, Structure a “working model’ for a speech, Select and customise the appropriate type of presentation, Design visual aids to assist you in achieving your purpose .

Cost: R4600 (VAT incl)


"Women Mean Business" - 2 Days
(Influencing with integrity and impact)


A course designed to help participants assess their Impact and presence, developing their personal brand, explore and apply personal and professional levels of power, strike the right balance in clearly communicating your views while respecting the views of others, in spoken and written communication build rapport through content and language, develop and maintain effective interpersonal relationships, keep current with management trends, think proactively about the future.

Details:
Understand yourself - take control, create physical presence, communicate with clarity and conciseness, identify your personal and professional power bases, design your own brand statement.
Lay the foundations for a greater sense of sanity, security, serenity, and satisfaction by handling the changeable "workplace weather".

Cost: R4600 (VAT incl)




Be Preparded To Lead - 2 Days

The approach of this program is to provide specific skills awareness to fit the leadership role effectively. The participants will identify and acknowledge their unique expertise, knowledge, and experience. Managers need the help and co-operation of many in the organisation. read on...



Cost: R4600 (VAT incl)