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Frequently Asked Questions

What do you see as the biggest obstacle facing our work force?

Without question the shortage of skills. This has resulted in the workforce, no matter what the job description, not having the time or training to

  1. Identify and understand the real issues (results in continuous fire-fighting)
  2. Recognise and address barriers to progress
  3. Create powerful solutions
  4. Achieve the level of confidence needed for peak performance

What is the focus in your design and facilitation of the training programs that addresses these pressing issues?

Every program, no matter what the topic, always begins with self-assessment exercises.
No one can start to make progress until they have a clear understanding of their strengths, how to manage their biggest limitation and have established powerful personal and professional goals with clear actions required to achieve these outcomes.

You often refer to "self', what exactly do you mean?

I have a strong belief that one of our fundamental needs is to be a confident, contributing human being. We all want to feel fulfilled and to be part of a dynamic team. As human beings we are able to successfully face and overcome obstacles.
However, because we are human, we are also fragile and vulnerable. All too often we allow ourselves to lose sight of our goals and this results in self-doubt and sometimes-even self-loathing taking over our thoughts and we go into a tailspin of fear, anxiety, and an inability to take corrective actions.

You have strong views on the creation of an environment for motivation and for people to earn empowerment?

Absolutely. Trust in any organization is the foundation of empowerment and motivation.
This can only be achieved when people have open, transparent communication channels, and are given adequate training and recognition.
I would like to see more managers attending the same courses as their support staff.
On the occasions when I have facilitated courses with people from all levels in the company the outcomes have been remarkable.

What is your mission for the coming year?

The same as it is every year. I want to help people to

  1. Take ownership of obstacles and challenges
  2. Communicate to achieve expected outcomes
  3. Generate outstanding results
  4. Build and sustain relationships